Board Member at Federation of Belgian Chambers of Commerce

Information Systems for Tourism Industry Course

Corebit is a software development company which created first 100% local corporate self booking tool of Turkish market for business trips officially endorsed by Amadeus

Primary responsible of P&L, Managed day-to-day operations, hired and trained management and sales staff,
Played major role in company’s revenue growth from €3 mio to €9 mio, increased the average sales price by €150 per pax and B2B clients from 800 up to 2000
Achieved dramatic increases in efficiency by externalizing call center, airport facilities, mailing processes, centralizing printing & lay-out functions, implementing new technologies,
Led company’s expansion from Flanders to overall Belgium & north of France.
Administered € 1,000,000 budget, Reduced the company’s overhead’s by %30
Prepared & calculated product pricing according to contracts and competition on the market
Managed and coordinated various projects simultaneously involving different countries in- which the group is present. (France, Germany, The Netherlands)
Followed up & analyzed statistical sales & costs reports by type of clients.

Reported to the General manager; Ensured exhaustive coordination with the Tour Operators:
France, Belgium, Spain, Italy, Austria, England and Germany.
Managed, Administrated weekly task plans of 100 professional guides
Prepared weekly and monthly sales reports, followed statistics. Presented to the president of the group.
Recognized for dramatically improving efficiency, operations, customer service and satisfaction
Created new standardized system of freelance guides' payments.
Responsible of project of a new automation software development, supervised,
Identified problems in daily work processes, optimized working methods, analyzed applications and services and reduced costs by reviewing and analyzing new opportunities

Regularly visited (incognito), and reported 25 restaurants and 80 hotels on the route of the Coach tours.
Controlled and reported the working methods of a team of around 150 professional guides.
Managed & planned weekly works of a team of 30 regional guides.
Analyzed the customer satisfaction using the statistics of special surveys